Welcome to believe housing's new website
We've been working hard to update the look and feel of our website to make it easy for our customers to find what they need.
Thanks for visiting today.
Planned maintenance
There are some repairs that require specialist materials and/or equipment and further time to complete, so we need to plan this in via our planned improvements and maintenance service.
believe housing has developed the ‘Durham Standard’, which ensures that your home has modern facilities and is warm, weather-tight, and comfortable for you to live in. Properties will usually have been identified as needing work to bring them up to standard via planned improvements.
The work carried out could consist of any or all of the following depending upon the age and condition of the home:
- Rewiring
- New UPVC windows
- New external doors
- New kitchen units
- New bathroom fittings
- New roof
- New central heating
- Energy efficiency measures.
investing in your home
During 2020/21 believe housing successfully invested in homes delivering:
1/3
repairs and maintenance
believe housing is committed to delivering a high-quality, modern and effective repairs service and to provide homes that are comfortable, maintained.
Report a Repair
We are committed to delivering a high-quality, modern and effective repairs service and to provide homes that are comfortable, maintained and safe for people to live in.
DIY Guides
Take a look at our range of self-help videos showing you how to carry out simple repair tasks yourself.