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It's never been easier to keep in touch or provide your feedback with our new online customer portal, upgraded app, and website.

get in touch online today

For any queries, compliments, or complaints, please do not hesitate to contact us using the form below.

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Customer Service Centre

Standard operating hours:
Monday to Thursday, 8.30am - 5pm
Friday, 8.30am - 4.30pm
Saturday and Sunday, closed

Our phonelines are open 24/7 for out of hour emergencies.

media enquiries

believe housing operates a press office for enquiries from journalists only.

Compliments and complaints

Your feedback is important to us.

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About Us

We are an innovative, multi-award-winning, not-for-profit housing association. It is investing heavily to deliver life without barriers in homes and communities.

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Help and Support

We are committed to providing services to help you maintain your tenancy, from paying rent, budgeting, energy efficiency, and getting on with neighbours.

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Careers

Rewarding careers in housing development, apprenticeships, business services and more. Whether you're looking for full-time or part-time, we're recruiting now.

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