help and support for tenants
believe housing is committed to providing services to help you maintain your tenancy. From paying rent and budgeting, to energy efficiency and getting on with neighbours.
aids and adaptations
We provide a service that supports our customers to live independently in their home.
estate issues
We work with Durham County Council to tackle environmental problems in our communities.
estate issues
money advice
We offer free, confidential and impartial advice to help your money go further.
money advice
furniture support
we work with a number of reputable not-for-profit suppliers that stock new and refurbished furniture
furniture support
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utility bill advice
Should you need support with your home’s utility bills, then there are a number of resources that can help.
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benefits advice
Depending on your circumstances, you may have access to a number of forms of welfare support.
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savings and discount schemes
Our Money Matters team can offer money advice on anything money related, including how you can save some through different savings and discount schemes.
find out moreNE First credit union app
nefirst credit union
If you live or work in County Durham, you can join NEFirst Credit Union, which will give you access to:
An easy and flexible way to save and a competitive dividend.
Low-cost fixed-rate loans.
Free life insurance on savings and loans (subject to terms and conditions).
Security for your money, as credit unions are regulated by the Financial Services Authority and part of the Financial Services Compensation Scheme.
In Your Home
When you rent a home with us, you can be assured that you will have access to a range of support services to set up and sustain your tenancy.
Your Tenancy
As your landlord, we are committed to providing services to help you maintain your tenancy.
Payments
Quick and easy ways to pay your believe housing rent or find help and support if you're struggling to make a payment.