Welcome to believe housing's new website
We've been working hard to update the look and feel of our website to make it easy for our customers to find what they need.
Thanks for visiting today.
Utility Bill Advice
Should you need support with your home’s utility bills, then there are a number of resources that can help.
If paying for gas and electric takes up a large part of your household budget, then there are ways for you to possibly reduce these bills:
- Check to see if you qualify for the government’s Warm Home Discount Scheme or Winter Fuel Payment.
- See if your supplier has a charitable trust that could help you if you are in arrears.
- Visit CompareTheMarket, uSwitch and MoneySavingExpert for advice on changing supplier.
- Consider changing your payment method.
If you are in arrears with your bill, see if your supplier has a charitable trust that can offer some help.
We can help you with several different schemes to help you with the cost of your water bills, depending on whether you have a water meter or pay water rates, we can provide help and advice. If you are struggling to pay your water rates, please contact the Tenancy Sustainment Team. Northumbria Water can also provide extra financial support, find out more here.
Need further help?
Our Money Matters team are on hand to help if you're looking for confidential advice.
Help and Support
We are committed to providing services to help you maintain your tenancy, from paying rent, budgeting, energy efficiency, and getting on with neighbours.
Benefits advice
Depending on your circumstances, you may have access to a number of forms of welfare support.
Money Advice
Our dedicated team are here to offer free, confidential and impartial advice to help your money go further.