Welcome to believe housing's new website
We've been working hard to update the look and feel of our website to make it easy for our customers to find what they need.
Thanks for visiting today.
leaseholders
believe housing values all our leaseholders, and we aim to offer high-quality services that represent value for money.
what is a leasehold?
‘Leasehold’ means that you have bought your home but not the land that it is situated on.
A leaseholder will own a property for a period of years specified in a lease, but not the common part; however, they will have rights over them and obligations in respect of them. A lease is a right that can be sold or passed to an heir(s).
If you have bought a flat or maisonette, you have bought a leasehold interest in that property.
The lease itself is a legal contract between you as the leaseholder and believe housing as the landlord.
your responsibilities as a leaseholder
You are responsible for assisting with the repair, maintenance, and upkeep of the building you live in through a leasehold charge, which we collect annually.
If you bought your home on the open market, through an estate agent or private seller, all rights and responsibilities for your lease will have been transferred to you as part of the sale process.
Your Tenancy
As your landlord, we are committed to providing services to help you maintain your tenancy.
Help and Support
We are committed to providing services to help you maintain your tenancy, from paying rent, budgeting, energy efficiency, and getting on with neighbours.
In Your Home
When you rent a home with us, you can be assured that you will have access to a range of support services to set up and sustain your tenancy.