in your community

We are passionate about providing homes in safe and welcoming communities.

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community investment

Our dedicated home community investment programme works with groups and partners to deliver projects that make a real difference to people’s health and wellbeing, job prospects, or improve the environment in our communities. Grants from £500 up to £20,000 are available to: not-for-profit and voluntary organisations; local schools; and town, parish, or community councils. During the height of the coronavirus pandemic, our community investment programme provided more than £150,000 to over 30 community groups.

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4N1A0530-5050

working with you

Working with you through our customer engagement programme, we can shape our service delivery and get feedback on the support that we provide. Our Values Group, with up to seven tenant members, helps us to ensure that our customers’ voices are captured, listened to, and acted upon. This is one of several ways, including our annual STAR survey of tenants, that we engage with your home communities. Your feedback is a critical part of how we adapt our services and make our decisions.

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antisocial behaviour

We know that antisocial behaviour can take many forms and destroy lives and communities if it is not addressed. That’s why we tackle antisocial behaviour across all our estates to help keep our communities safe.

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working to improve your home community

during 2020/21 we achieved:

£154,701

provided in funding

89

organisations supported

91

small grants approved

1/3

Latest in your community

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Horden Hub House Events

charity gives away packs of essentials thanks to believe housing grant

Nearly 150 packs of home and personal hygiene items have been given away by a County Durham charity, with support from believe housing.

healthy dinners on the menu thanks to family cooking classes

Families in two County Durham communities are learning how to cook healthy meals on a budget, thanks to believe housing.

the arts club that makes you feel better – and you don’t even have to take part

Free creative workshops which aim to give people who feel lonely or low a boost have been launched in Bishop Auckland.